Tuesday, 9 June 2015

#MoreGoodDays with Sacramento Driver Teresa

When Teresa Morgan first spotted Lyft's pink mustache on the road, she fell in love. It spoke to her as a breast cancer survivor — and matched her pink hair, which she sported for awareness. Teresa says, “All I could think was, I need one for my car.”

Teresa is a survivor through and through, having won two battles against breast cancer. Her secret weapon? A positive attitude. It wasn’t easy, she says, but her decision to stay optimistic allowed her family to feel better about the situation: "It helps them help you."

Today, Teresa’s been cancer-free for nearly a decade, and her positive attitude is still holding strong. She became one of Lyft Sacramento’s first drivers, finally getting her hands on one of those pink mustaches.

A few months ago, she decided quit her full-time job as a bus driver and dispatcher. With the flexibility of Lyft, she can drive on her own time and spend afternoons with her daughters and grandchildren. "You can choose to be happy," Teresa says. "As long as you stay optimistic, you can do anything.

Sunday, 7 June 2015

A #LyftPitch Dream Come True

Last week, we took over the home of the San Francisco Giants to add a little pink to #OrangeFriday. It was a night filled with ‘staches, prizes, and good ol’ fashioned baseball fun.

The Giants beat out the Atlanta Braves, but no one felt more like a champion than #LyftPitch contest winner, Lyft driver Erin Kennedy.

As a mom to two teenage athletes, Erin’s local baseball diamond is practically her second home. “I’ve spent the last sixteen years washing uniforms!” she jokes. But Erin is more than just her sons’ number one fan—she’s also an avid baseball player and has even coached in the past. When she’s not cheering on her family, she’s cheering on the Giants. “The Giants are a real tradition for our family,” she says. “We can always come together over baseball.”

Erin threw the first pitch right before her 50th birthday, and she and her boys received the royal treatment in front-row, fur-lined seats. She’s used to giving passengers memorable rides, but on Friday, the memories were all hers: “In a few years, my kids will be telling their own kids that Grandma threw out the first pitch!”


Thanks to all of our #LyftPitch participants who shared their dreams with us.

Saturday, 6 June 2015

#MoreGoodDays with LA Driver Trielle

Trielle Lewis is a fighter. The breast cancer survivor battled surgery and chemo, beating Stage 1 breast cancer into remission, and even took funding her treatment into her own hands.

She didn’t take the backseat during her year-long healing process, either. Trielle got behind the wheel, driving with Lyft to cover her hospital bills.

With a flexible way to cover the cost, Trielle powered through a mastectomy, serving as a symbol of strength for her friends and family. But, there was one challenge she couldn’t conquer on her own: rides to chemotherapy. Trielle had to rely on her daughter-in-law for those trips. “Sometimes your family can’t make it,” she says. “I know how important it is to have a support system and a reliable ride.”

Trielle supports #MoreGoodDays because it helps breast cancer patients reclaim their independence.

“With Lyft, that feeling of being a burden is completely removed from the equation. Patients regain the space and strength they need to heal.”

Trielle remains unstoppable to this day. Now that she’s won her fight against breast cancer, she’s shifted her focus to spreading happiness to others. She’s big on family time, planning road trips across the state to see her kids.

And she’s taking on social media: Find her on Instagram as @trielleisfree, where she shares uplifting messages for current breast cancer patients — and firsthand tips for having #MoreGoodDays.

Friday, 5 June 2015

Two New VPs Join Lyft Leadership

As we usher in the future of transportation, our executive team continues to expand. In 2015, we’ve already welcomed new leadership to guide Lyft’s Operations, Engineering, Brand Strategy, Communications, Product, and Partnerships teams. Today, we’re thrilled to welcome two more seasoned leaders to the family who will help us bring the most enjoyable, efficient rides your way – Mary Winfield, VP of Customer Experience and Trust; and Kelly Kay, VP of Compliance and Payment Operations.

Both Mary and Kelly are on a mission to bring even more seamless experiences and personal touches to Lyft’s operations – and to carry that culture forward as we continue to grow and scale.

Mary’s passion for empowering people and communities carries over from the 11 years she spent overseeing Customer Care for small- to medium-sized businesses and consumers at Intuit. Most recently, she was Senior Vice President Global Technical Services at Sophos. At Lyft, Mary oversees the Customer Experience and Trust & Safety teams, which work every day to deliver the perfect ride to drivers and passengers.

Kelly leads compliance and payment operations at Lyft, bringing the new rules governing Lyft to life. Most recently she was the President and COO of YapStone, a payments company. She also served as General Counsel and Secretary of the Board of YapStone. Kelly brings almost 20 years of management and financial services experience to to Lyft. She has held senior legal, compliance and government relations roles at eBay, PayPal, MasterCard, and Wikimedia and helped those businesses expand internationally. Kelly was named one of the Bay Area’s most influential women in business by the San Francisco Business Times in 2014.

In a recent San Francisco survey, we found that 96% of drivers who drive for multiple platforms prefer driving with Lyft because they trust the company. Since day one, we set a high bar for our safety requirements and operations processes, but our work is not done yet. As we look forward, we’re dedicated to making investments in talent and programs that keep us at the front of the pack when it comes to earning and keeping the trust of drivers, passengers, regulators, and community members. We’re honored to have Mary and Kelly leading that charge.

Wednesday, 3 June 2015

Make Way for the Wildcard

Calling all creative whiz kids, idea-inventors, and agency hotshots: You’re invited to blow our minds.

Lyft is looking for an Agency of Record for 2015. We’ve already sent out requests for proposals (RFPs) to several large, impressive agencies, as organizations in our position traditionally do. But since doing things the traditional way has never been our style, we’ve decided to mix up the RFP process. Welcome to the wildcard.

Have what it takes to join us in this adventure? Jump in. We’re not looking for 60 seconds of rehearsed reasoning why you’d do a good job. We don’t want a presentation with numbers and graphs. We don’t want endorsements from former clients or your grandmother. We want pure, unadulterated Lyft spirit, whatever you think that may be. So hit us with your best shot.

All videos must be tweeted @Lyft with #LyftWildcard by Tuesday, June 9, 2015. The next day, we’ll select our favorite submission, and the creative behind the video will have the chance to compete against four other agencies to become our Agency of Record.

Don’t know where to start? Well, we’ll give you extra points if you include a silver spoon, a cameo by Snoop Dogg, or a unicorn (stuffed or real). You take it from there.

For full terms and conditions, see rules.

Tuesday, 2 June 2015

The Happiest Tweets of May

April showers brought May flowers—and good times galore. You explored your city, read from cover to cover, celebrated the boss moms in your life, and set out to brighten breast cancer patients’ days. Somewhere between letting out your inner geek, taking notes on entrepreneurship, and lending a helping hand, you found time to tweet. Here are your happiest moments of May:

When you realized your true love is actually a burger:

And the kind soul that gets you there:


When you were transported back in time:


And remembered no debate will ever be as great as Nick vs. Justin:


When you threw it back to high school:


And got older in style:


When your jam came on:


And truly YOLO'd:


When you made a new friend:


And found your long-lost twin:

Monday, 1 June 2015

Lyft and Southwest Partner at Love Field

Lyft and Southwest Airlines are coming together to make your Dallas Love Field travels easier than ever.

We know airport parking can be a challenge. Why not skip the traffic jam and parking tolls and hop in a Lyft ride? Starting on June 2nd, we’ll be working with Southwest to simplify airport travel to Love Field. Dallas travelers: beginning this week, keep an eye out for Lyft ride discounts in your Southwest flight confirmation emails.

Southwest and Lyft share a commitment to reconnecting people and communities through better transportation and we’re thrilled to call them a partner in helping to make your trips through Dallas Love Field easy, hassle-free, and fun.

Love Field also recently included ridesharing in its policies. If you’re taking a Lyft ride from DAL, make sure to head to the designated Transportation Network Company zone on the Arrivals level.

In the coming weeks, we’ll share more exciting details about our work with Southwest in our effort to save you time and money while traveling this summer. Bon Voyage!